Your hosts are Paul and Karen Mitchell. A Focus on Guest Experience: Paul and Karen's unwavering commitment to guest satisfaction is the heart of Alpine Motel Wanaka. They believe that every guest should leave with great memories and a desire to return. They go the extra mile to ensure that guests feel not only welcomed but truly at home, creating a warm and friendly atmosphere that sets the motel apart. Improving the Property: Recognising that the guest experience hinges on the quality of the accommodation, Paul and Karen are committed to improvements. Since taking over on 1st June 2023, they have been making small steps towards the bigger goal of incorporating modern amenities and eco-friendly practices, while preserving its cozy charm and connection to the surrounding natural beauty. Whether it's helping guests plan their Wanaka adventures, sharing insider tips on the best local spots, or simply providing a comfortable haven after a day of exploration, Paul and Karen are the heart and soul of Alpine Motel Wanaka. Their farming roots, love of travel, and unwavering commitment to exceptional guest experiences ensure that every stay is a treasured memory in the making.

Facilities

Terms & Conditions

Summary of Terms, Conditions, and Privacy Policy for Alpine Motel Wanaka & Apartments: Booking Requirements: A credit card is required to secure all bookings. For group or long-stay bookings, a 20% deposit is needed, with the balance payable upon arrival. Non-refundable reservations are non-refundable. Cancellations within 48 hours before check-in or no-shows will be charged 100% of the first night. Non-Direct Bookings: please refer to the platform that you have booked through to cancel or make changes, cancellations within the cancellation timeframe are non-refundable. Changes to reservations are treated as new bookings and subject to availability and subject to room rate changes. Payment is due on arrival, with any additional charges settled at check-out. Accounts not paid before departure may incur overdue fees. Undeclared guests will be charged $40 per person. The motel reserves the right to refuse bookings that exceed the stated number of guests without a refund. Quiet times from 10pm-7.00am. Any disturbances may result in eviction without a refund. Damages caused by guests will be charged to the registered guest credit card. No Pets: Please make external arrangement for pets. Charges at the discretion of the motel will apply if this policy is not adhered to. Rooms are non-smoking and non-vaping. Additional cleaning fees and loss of income charges will apply if smoking or strong odors prevent future bookings. Deposit and Prepayment for Group Bookings: A credit card is required to secure group bookings, with full payment due 30 days before arrival. Cancellations must be made with at least 7 days' notice for free cancellation; otherwise, 10% of the booking will be charged. Cancellations within 48 hours of check-in will result in a 100% charge. Facilities: Rooms include air conditioning, free Wi-Fi, and TV channels. The motel has a playground, BBQ area, and free parking. We recommend guests have their own travel insurance to protect them in the event that their travel arrangements change. Alpine Motel Wanaka & Apartments 7 Ardmore Street, Wanaka P 03 443 7950 021 729 296 F 03 443 9437 Reservations Free phone 0800 822 284 (NZ only) www.alpinemotelwanaka.co.nz