Chateau Beachside Apartments are perfectly situated on the beachfront of the Gold Coast, and right in the heart of the best shopping, dining and entertainment in Surfers Paradise. Offering 3.5 star non-service room resort accommodation, we offer a choice of 5 room styles, appealing to savvy guests that want the best value for many for their Gold Coast holiday. At Chateau Beachside Apartments, our aim is to ensure all guests leave happier and in a better state of mind than when they arrived. And with our idyllic location, we’re sure you will too!

Facilities

Non-smoking

Free parking

Terms & Conditions

TERMS & CONDITIONS All payments for accommodation will be processed in full once booking has been received by Resort Management. All guests will be notified once by email that their credit card has declined and bookings will be held for 24 hours when all reservations without full payment will be cancelled. • All Apartments are Non-Smoking • All Bookings once made, are fully non-refundable. Bookings made direct with resort or via our webpage will be allowed to be changed once and there is a $30.00 change fee plus any extra charges in rates for the different prices. • All changes to bookings including name changes will incur a $30.00 fee. • There is a $250 security bond payable on arrival. This bond can be paid in either cash or as a pre-authorisation on your credit card. Note: the pre-authorisation will hold on your card for approximately 5-10 working days and cannot be cancelled once processed • If you are arriving outside reception hours you must pre-pay the Security Deposit via a valid Credit Card, and arrange for an after-hour check-in. On your day of arrival, we will provide/text you with a Code for our key safe at the Front Entry Door which will dispense your key. There is a $15.00(AUD) fee for any arrival after 8.00PM. This fee will be deducted from your Security Deposit. Please ensure we have your Mobile Phone Contact Details to advise the Access Code. • Pets are Not Allowed • On-Site Parking: One On-Site Car or Motorbike Parking per Room is Provided • There is No Charge for Parking, except on certain days such as during Fri-Sun of V8 Race, the 2-week Schoolies Period, and other Times as directed by the Body Corporate • Total Price includes all taxes, use of recreational facilities and service fees, but does not include any extra guest charges and supplementaries which are not calculated automatically, and which need to be paid separately to the hotel at Check-In • Your Room will be serviced prior to your arrival with bed made up, and towels provided. Housekeeping Cleaning & Services are included mid-term, each week, for bookings over 1 week. Additional Housekeeping Services during your stay are available at nominal additional cost • Our Rooms are not serviced daily, and our room tariffs reflect guests feedback that they would prefer to pay a lesser amount for a non-serviced option (but daily/extra Service can be arranged at short notice for reasonable additional charge) • Additional Towels provided outside scheduled Housekeeping: AUD$ 3 per Towel • All published room rates are per room per night for 1-2 persons • Extra person (per night): Adult AUD$30 and Child AUD$20 • Sofa beds are not made up unless requested and are at additional nightly cost • Twin share extra bedding for rollaway/Sofa bed: AUD$20 per stay. • Crib/ Baby Cot: AUD$20 per stay • Extra Child (under 3 years of age) requiring no extra linen, bedding or towels - No Charge • Maximum of 1 Rollaway and 1 Crib/Cot per Room • All additional charges for "Bedding and Housekeeping Services" are payable direct to the property at Check-In or when requested • Once bookings are made, and/or Guests checked-in, Cancellations are not permitted, and Refunds are not available. Guests requests to change rooms after Check-In may incur a cleaning fee • The Chateau Beachside is a mixed use building which includes residents and permanent tenants, and has a strict "No Party" and "No Anti-Social Behaviour" Policies which are strictly enforced for the benefit and peaceful enjoyment of all occupants. As such, we will refuse certain bookings for the purpose of group events or parties. • Parties and excessive noise and anti-social behaviour are not tolerated within the property, including all rooms • Only Guests Registered with Reception are permitted in Rooms after 10pm • Failure to comply with these Policies may result in the eviction of Guests from the property, and the forfeiture of all accommodation and other monies paid • Other Terms and Conditions may apply, and the above list may not be comprehensive and is subject to change