Overlooking the beautiful Alexandra Headland beach, Grand Palais Beachside Resort Holiday Accommodation Apartments are your perfect choice in affordable comfort on the Sunshine Coast for holiday resort accommodation. Imagine spending your Alexandra Headland holiday only a few steps from one of the best patrolled beaches on the Sunshine Coast, and only minutes from some of the best surfing spots across the coast.

Facilities

Terms & Conditions

DEPOSIT & PAYMENT Thank-you for choosing to stay at Grand Palais Beachside Resort for your next holiday. Before your booking is confirmed a deposit of the first nights accommodation or $200.00 (whichever amount is the greater) will be deducted from the Credit Card supplied. The balance of your accommodation is payable 7 days prior to arrival and will be deducted from the credit card supplied on the reservation. Accommodation must be paid in full prior to check in. A Credit Card imprint will be required on arrival - if you do not have a valid credit card, a cash Security Deposit of $300.00 will be required. We honour your reservation for these dates, we therefore ask that you check these details carefully and contact us immediately should there be any changes. CHECK IN / CHECK OUT Reception hours are: Monday to Friday - 8.30am - 5.00pm Saturdays - 9.00am to 1.00pm Sundays and Public Holidays 9.00am to 11.00am Our check in time is between 2.00pm and 5.00pm. Should you be arriving outside of these hours please contact us on the morning of your arrival so we can arrange collection of your keys. Check out time is 10.00am. You may use our pool facilities until 5.00pm on the day of your departure. Your apartment is self-contained and includes all bedroom and bathroom linen. Beach towels are available for hire, $5.00 per towel for the duration of your stay. A complimentary starter kit of toilet paper, tea, coffee, sugar, milk, dishwashing and laundry liquid is supplied. Once this is used you can supply your own or you may purchase top-up supplies from Reception. Secured car parking, one car park per apartment is allocated. Additional un-timed street parking can be found adjacent to the resort. For the comfort of our guests we have elevator access through-out the resort. CANCELLATION POLICY You may cancel your booking free of charge until 7 days before arrival. If cancellation is within 7 days of arrival your deposit will not be refunded, but can be transferred to a booking at a future date. During peak holiday periods, you may cancel your booking free of charge until 30 days before arrival. If cancellation is within 30 days of arrival your deposit will not be refunded, but can be transferred to a booking at a future date. In the event that travel restrictions due to Covid-19 prevent travel, or one of your party is required to isolate due to a positive covid result or close contact with a positive covid case, your accommodation may be cancelled and your deposit will be held as an accommodation credit to be applied to a future booking within 24 months (subject to availability and -applicable rates). Proof of address or test results may be required to validate cancellation request. HOUSE RULES Photo identification and the credit card provided for pre-payment is required on check in. For the enjoyment of all guests and residents Grand Palais Beachside Resort has a NO party policy Guests are welcome to visit your apartment however visitors are required to vacate the property by 10pm and only registered guests may occupy the apartment after this time. No additional bedding is to be brought onto the property. If management or security personnel are required to attend your apartment for a noise issue, one verbal warning will be given. If management or security personnel are required to attend your apartment again for the same issue all occupants will be required to leave the apartment and resort immediately. No refund will be issued. Any refusal to co-operate will see the authorities contacted. Should you be locked out of your room or the building between the hours of 10pm and 6am a $100.00 callout fee will apply for management or security to provide access. All rubbish must be removed from the apartment prior to checking out. All dishes must be cleaned and the apartment left in a tidy state. Please note that all damages and/or additional cleaning will be charged to the registered guest’s credit card. Our Pool and BBQ area is there for all guests enjoyment, no glassware is permitted in the pool/BBQ area **Please be advised that the Rooftop Area's of Grand Palais are currently unavailable due to roof top repairs. Minor and intermittent noise will be as a result of the repairs. Repairs are due to be complete in mid-December 2023.** ***We are excited to advise that the onsite restaurant at Grand Palais Resort is undergoing significant renovation and upgrade. During this time the restaurant is closed and unavailable to guests. The restaurant is expected to reopen early November 2023.***