Welcome to Palm Cove, a unique beachside village just north of Cairns. With its paved streets lined with age old melaleucas, award winning restaurants, cafes and boutique shopping only a short stroll from your apartment, you are sure to relax and unwind... Sanctuary Palm Cove offers you the most spacious one, two and three bedroom luxury apartments you will find, all surrounded by beautiful tropical gardens and overlooking our natural lagoon. Explore the accommodation’s features and facilities, view our photo gallery, and when you’ve decided that Sanctuary Palm Cove represents the perfect holiday accommodation for your stay in Palm Cove, for the best possible rate guaranteed you can book direct with us online.

Facilities

Terms & Conditions

Guarantee Policy Credit Card details are required to hold the booking. Due to the COVID 19 pandemic no deposit is required at the time of booking. Our terms are extremely flexible and trusting. All we ask in return is plenty of notice if there is a change of mind. A reservations agent will in some cases call guests to take a deposit leading up to busy periods e.g. school holidays and peak winter bookings. Cancellation Policy Any cancellations due to COVID travel restrictions will have deposits refunded in full and bookings canceled without charges right up to arrival day. In general times no cancellation charge applies prior to 18:00 (local time), up to 3 days prior to arrival. Beyond that time, the first-night deposit will be charged as a cancellation fee. No Show Policy A no-show without written communication re cancellation or booking modification will be charged the full amount of the total stay booked. However, if the apartment can be re-let during this time a full refund will be issued. Check-in Policy The room is available from 14:00. Check-out Policy The room must be vacated by 10:00 at the latest. Children Policy Children under the age of 6 years stay for free using the existing bedding. Special term for children Minors under 18 must be with those who exercise parental authority Credit Card Payment Charge Debit-card, MasterCard and Visa card payments do not incur any merchant fees. Amex Credit Cards incur a fee of 1.7% of the total cost of the booking. Smoking Policy Smoking in an Apartment or balcony is not permitted and will incur an additional cleaning fee of AUD$300 per incident if evidence of smoking is found that you or your guests have smoked in your apartment, balcony, or in the corridor. Smoking is permitted outside the building.